Welcome to Reka Cakes! These Terms and Conditions govern your use of our website and any services or products provided through it. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.
1. Acceptance of Terms:
a. These Terms and Conditions constitute a legally binding agreement between you (the user) and Reka Cakes.
b. You must be at least 18 years old to use our website or have the permission and supervision of a parent or legal guardian.
2. Intellectual Property:
a. All content on our website, including text, graphics, logos, images, audio, videos, and software, is the property of Reka Cakes and is protected by intellectual property laws.
b. You may not use, reproduce, distribute, modify, or create derivative works from any part of our website without obtaining prior written permission from Reka Cakes.
3. Website Use:
a. You agree to use our website for lawful purposes only and not to engage in any activity that may harm, disrupt, or interfere with the functioning of the website or its users.
b. You are solely responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized use of your account.
4. Ordering and Payment:
a. When placing an order through our website, you agree to provide accurate, complete, and up-to-date information.
b. Prices for our products and services are subject to change without notice.
c. Payment must be made in full at the time of ordering, and we accept the payment methods specified on our website.
5. Delivery:
a. We strive to deliver our products within the specified time frame, but delivery dates are estimates and not guaranteed.
6. Refund Policy:
We strive to provide our customers with the best products and services. However, we understand that there may be situations where a refund is necessary. Below is a summary of our refund policy:
6.1 Delivery Issues: we offer refund for non-delivery order. In case of non-delivery of your cake, please let us know as soon as possible. We will investigate the matter and, if appropriate, issue a refund for the undelivered order.
6.2 Change of Mind: Unfortunately, we cannot offer refunds for cake orders where the customer has simply changed their mind.
6.3 Refund Processing: Refunds will be processed using the original payment method and may take 5 business days to appear in your account.
7. Disclaimer of Liability:
a. Reka Cakes strives to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any content.
b. We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use our website or any errors or omissions in the content.
8. Third-Party Websites and Links:
a. Our website may contain links to third-party websites or resources. We do not endorse or have control over the content, privacy policies, or practices of these websites.
b. You acknowledge and agree that we are not responsible or liable for any damages or loss caused by or in connection with your use of any third-party websites.
10. Modifications and Termination:
a. Reka Cakes reserves the right to modify, suspend, or terminate the website, services, or any part of it, at any time without prior notice.
b. We may also update these Terms and Conditions from time to time. The updated version will be effective upon posting on our website.
11. Governing Law and Jurisdiction:
a. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Liberia.
b. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in the Republic of Liberia.
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at support@rekacakes.com (+231) 886-921-190